A simple, digital way to onboard your customers

Custom Forms, built around your business.

Your onboarding process sets the tone for your entire customer relationship.

Three Peaks Custom Forms Sign-upions, cash flow and reporting overview

If you're relying on admin, manual capturing and endless follow-up emails, you're spending more time on admin than serving your customers. Three Peaks Custom Forms creates a simple digital onboarding journey, giving your customers a professional experience while reducing manual work for your team.

We create a branded onboarding experience for you, one that helps you capture the right information, obtain approval, and get your customers ready for payment in minutes.

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How Custom Forms Works

From first click to fully onboarded, in minutes. 
The best experience for your customer, the best result for your business.

1
Share It, Your Way

Send your branded Custom Form as a link, QR code, email, Whatsapp, SMS, or add it directly to your website.

2
A Better Customer Experience

Your customer completes their onboarding and Digital Mandate in one simple journey, from any device, with no printing or paperwork.

3
Complete It Once

Any duplicate information flows straight into the Digital Mandate, so nothing is captured twice, for your customer or your team.

4
Secure Digital Authorisation

Your customer confirms their banking details and signs digitally, giving you a compliant mandate with a complete audit trail in minutes.

5
Fits Your Business

Every Custom Form is built around your existing process, capturing only what you need, with your own branding throughout.

6
Ready to Collect

Once submitted, your customer's profile is created directly in Xero or your Three Peaks Portal, ready for collections.

Woman smiling while reviewing her Custom Forms onboarding on her phone at home

Where It Flows

Every business has its own way of working. That's why your Custom Forms can flow directly into Xero or your Three Peaks Portal, helping you work more efficiently without changing the way your business operates.

Because every Custom Form includes a Digital Mandate as standard, your customers move seamlessly from onboarding into recurring 
Debit Order collections, with nothing extra to set up.

Diagram showing Three Peaks custom form and digital mandate flow into Xero or the Three Peaks portal

See the full range of processing options.

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Digital Mandate

The easiest way to collect recurring payments starts with the easiest way to say yes.

Every Custom Form includes a fully branded Digital Mandate as standard, giving your customers a quick, secure way to authorise recurring payments from any phone, tablet, or computer. It's a seamless digital experience that removes paperwork, reduces administration, and helps you start collecting payments sooner.

Sign from Any Device

Your customers can review, verify their banking details, and sign securely from any phone, tablet, or computer, wherever it's most convenient.

Secure & Compliant Approval

Every Digital Mandate is securely authorised, creating a complete audit trail that gives you confidence and supports compliance.

Start Collecting Sooner 

Once approved, you're ready to begin recurring Debit Order collections through your preferred workflow, with no extra paperwork or delays.

Better Experience. Less Administration.

Because customer information flows directly from the Custom Form into the Digital Mandate, there's no duplicate capturing, no printing, no scanning, and no unnecessary administration. Just one seamless journey from onboarding to recurring payments, creating a better experience for your customers, less work for your team, and a faster path to predictable cashflow.

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Why Custom Forms Just Works

A professional onboarding experience that saves time, reduces admin and gets customers set up faster.

Professional branded onboarding

Give every customer a great first impression with forms that reflect your brand.

Capture the right information

Collect exactly what you need, accurately, the first time.

Eliminate duplicate data capturing

Reduce manual work and the risk of errors or missing details.

Keep customer records organised

All information is stored securely in one central place.

Reduce admin and save time

Your team can work more efficiently with less back-and-forth.

Onboard customers faster

Get new clients set up quickly so you can start doing business sooner.

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Questions
Answers

Ask anything. We’re here to help.

What types of Custom Forms can you create?

Our Custom Forms are built around your specific business requirements. Whether you need a membership application, customer onboarding form, package selection, service agreement (SLA), enrolment form, donation form, or something entirely unique, we'll create a branded form that captures exactly the information you need.

Can the forms be branded to my business?

Absolutely. Every Custom Form is fully branded with your logo, colours, and business details, giving your customers a professional, seamless onboarding experience that reflects your brand from the very first interaction.

What happens after my customer submits the form?

Once submitted, the information is securely captured and can automatically create the customer record in your chosen system. If you're using our Digital Mandate, your customer can be directed straight to authorise payment, helping you reduce admin, improve accuracy, and get customers set up faster.